What you’ll learn to do: explore factors in the job application process

One important key to success is self-confidence. An important key to self-confidence is preparation.

—Arthur Ashe, champion tennis player

By the end of this section, you will be able to explain the purpose and contents of a résumé.  You will also be able to recognize characteristics of effective résumés and cover letters. You will become familiar with the interview process including preparation and communication strategies for different types of interviews.

Writing Effective Résumés

A résumé is a written picture of who you are—it’s a marketing tool, a selling tool, and a promotion of you as an ideal candidate for any job you may be interested in.

The word résumé comes from the French word résumé, which means “a summary.” Leonardo da Vinci is credited with writing one of the first known résumés, although it was more of a letter that outlined his credentials for a potential employer, Ludovico Sforza. The résumé got da Vinci the job, though, and Sforza became a longtime patron of da Vinci and later commissioned him to paint The Last Supper. You can see the letter and read the translation at Ladders Career Advice.

Résumés and cover letters work together to represent you in the brightest light to prospective employers. With a well-composed résumé and cover letter, you stand out—which may get you an interview and then a good shot at landing a job.

In this section, we discuss résumés and cover letters as key components of your career development tool kit. We explore some of the many ways you can design and develop them for the greatest impact in your job search.

Your Résumé: Purpose and Contents

Your résumé is an inventory of your education, work experience, job-related skills, accomplishments, volunteer history, internships, residencies, and/or more. It’s a professional autobiography in outline form to give the person who reads it a quick, general idea of who you are. With a better idea of who you are, prospective employers can see how well you might contribute to their workplace.

As a college student or recent graduate, though, you may be unsure about what to put in your résumé, especially if you don’t have much employment history. Still, employers don’t expect recent grads to have significant work experience. And even with little work experience, you may still have a host of worthy accomplishments to include. It’s all in how you present yourself.

The following video is an animated look at why résumés are so important.

You can view the transcript for “WHY DO I NEED A RESUME?” here (opens in new window).

Elements of Your Successful Résumé

Perhaps the hardest part of writing a résumé is figuring out what format to use to organize and present your information in the most effective way. There is no correct format, per se, but most résumés follow one of the four formats below. Which format appeals to you the most?

1. Reverse chronological résumé: A reverse chronological résumé (sometimes also simply called a chronological résumé) lists your job experiences in reverse chronological order—that is, starting with the most recent job and working backward toward your first job. It includes starting and ending dates. Also included is a brief description of the work duties you performed for each job, and highlights of your formal education. The reverse chronological résumé may be the most common and perhaps the most conservative résumé format. It is most suitable for demonstrating a solid work history and growth and development in your skills. It may not suit you if you are light on skills in the area you are applying to, if you’ve changed employers frequently, or if you are looking for your first job. See Reverse Chronological Résumé Examples.
2. Functional résumé: A functional résumé is organized around your talents, skills, and abilities (more so than work duties and job titles, as with the reverse chronological résumé). It emphasizes specific professional capabilities, like what you have done or what you can do. Specific dates may be included but are not as important. So if you are a new graduate entering your field with little or no actual work experience, the functional résumé may be a good format for you. It can also be useful when you are seeking work in a field that differs from what you have done in the past. It’s also well suited for people in unconventional careers. See Functional Résumé Examples.
3. Hybrid résumé: The hybrid résumé is a format reflecting both the functional and chronological approaches. It’s also called a combination résumé. It highlights relevant skills, but it still provides information about your work experience. With a hybrid résumé, you may list your job skills as most prominent and then follow with a chronological (or reverse chronological) list of employers. This résumé format is most effective when your specific skills and job experience need to be emphasized. See Hybrid Résumé Examples.
4. Video, infographic, and Website résumé: Other formats you may wish to consider are the video résumé, the infographic résumé, or even a website résumé. These formats may be most suitable for people in multimedia and creative careers. Certainly with the expansive use of technology today, a job seeker might at least try to create a media-enhanced résumé. But the paper-based, traditional résumé is by far the most commonly used—in fact, some human resource departments may not permit submission of any format other than paper based. See Video Resume Examples; and Web-Site Résumé Examples.

An important note about formatting is that, initially, employers may spend only a few seconds reviewing each résumé—especially if there is a big stack of them or they seem tedious to read. That’s why it’s important to choose your format carefully so it will stand out and make the first cut.

Writing an Effective Résumé

For many people, the process of writing a résumé is daunting. After all, you are taking a lot of information and condensing it into a very concise form that needs to be both eye-catching and easy to read. Don’t be scared off, though! Developing a good résumé can be fun, rewarding, and easier than you think if you follow a few basic guidelines. In the following video, a résumé-writing expert describes some keys to success.

You can view the transcript for “Resume Tutorial” here (opens in new window).

Contents and Components to Include

1. Your contact information: name, address, phone number, and professional email address
2. A summary of your skills: five to ten skills you have gained in your field; you can list hard skills as well as soft skills (refer to the professional, skill-building topic in this course)
3. Work experience: depending on the résumé format you choose, you may list your most recent job first; include the title of the position, employer’s name, location, employment dates (beginning, ending)
4. Volunteer experience: any relevant volunteer experience should be listed on your resume to best showcase your skills and interests.
5. Education and training: formal and informal experiences matter; include academic degrees, professional development, certificates, internships, etc.
6. References statement (optional): “References available upon request” is a standard phrase used on résumés, although it is often implied
7. Other sections: may include a job objective, a brief profile, a branding statement, a summary statement, additional accomplishments, and any other related experiences

Caution

Résumés resemble snowflakes in as much as no two are alike. Although you can benefit from giving yours a stamp of individuality, you will do well to steer clear of personal details that might elicit a negative response. It is advisable to omit any confidential information or details that could make you vulnerable to discrimination, for instance. Your résumé will likely be viewed by a number of employees in an organization, including human resource personnel, managers, administrative staff, etc. By aiming to please all reviewers, you gain maximum advantage.

• Do not mention your age, gender, height, or weight.
• Do not include your social security number.
• Do not mention religious beliefs or political affiliations, unless they are relevant to the position.
• Do not include a photograph of yourself or a physical description.
• Do not mention health issues.
• Do not use first-person references (I, me).
• Do not include wage/salary expectations.
• Do not use abbreviations.
• Proofread carefully—absolutely no spelling mistakes are acceptable.

Top Ten Tips for a Successful Résumé

1. Aim to make a résumé that’s one to two pages long on letter-size paper.
2. Make it visually appealing.
3. Use action verbs and phrases. See Action Words and Phrases for Résumé Development.
4. Proofread carefully to eliminate any spelling, grammar, punctuation, and typographical errors.
5. Include highlights of your qualifications or skills to attract an employer’s attention.
6. Craft your letter as a pitch to people in the profession you plan to work in.
7. Stand out as different, courageous.
8. Be positive and reflect only the truth.
9. Be excited and optimistic about your job prospects!
10. Keep refining and reworking your résumé; it’s an ongoing project.

Remember that your résumé is your professional profile. It will hold you in the most professional and positive light, and it’s designed to be a quick and easy way for a prospective employer to evaluate what you might bring to a job. When written and formatted attractively, creatively, and legibly, your résumé is what will get your foot in the door. You can be proud of your accomplishments, even if they don’t seem numerous. Let your résumé reflect your personal pride and professionalism.

FSW has a resume building tool called Career Coach which can be accessed here:  Career Coach

Additional Résumé Writing Resources

Your Résumé: It’s Like Online Dating

The following essay by Jackie Vetrano is an excerpt from Foundations of Academic Success: Words of Wisdom. It’s a true-to-life story comparing job hunting to online dating. The writer’s “lessons learned” are meant to enlarge your awareness of your career goals as you attend college.

Writing Effective Cover Letters

Cover letters matter. When you have to go through a pile of them, they are probably more important than the résumé itself.

—woodleywonderworks

What Is a Cover Letter?

A cover letter is a letter of introduction, usually three to four paragraphs in length, that you attach to your résumé. It’s a way of introducing yourself to a potential employer and explaining why you are suited for a position. Employers may look for individualized and thoughtfully written cover letters as an initial method of screening out applicants who may lack necessary basic skills, or who may not be sufficiently interested in the position.

Cover Letter Examples

Often an employer will request or require that a cover letter be included in the materials an applicant submits. There are also occasions when you might submit a cover letter uninvited: for example, if you are initiating an inquiry about possible work or asking someone to send you information or provide other assistance.  With each résumé you send out, always include a cover letter specifically addressing your purposes.

Characteristics of an Effective Cover Letter

Cover letters should accomplish the following:

• get the attention of the prospective employer
• address the reader by name if possible
• set you apart from any possible competition
• identify the position you are interested in
• specify how you learned about the position or company
• present highlights of your skills and accomplishments
• reflect your genuine interest
• please the eye and ear

The following video features Aimee Bateman, founder of Careercake.com, who explains how you can create an incredible cover letter.

You can view the transcript for “5 Steps to an Incredible Cover Letter” here (opens in new window).

Cover Letter Resources

Your Cover Letter: It’s Like Online Dating Too

The following is another excerpt from the “It’s Like Online Dating” essay by Jackie Vetrano. Writing a cover letter may feel like a chore, but the payoff will be well worth it if you land the job you want!